What can go wrong

Price movement

Quotes are estimates unless the selected provider explicitly offers and confirms a fixed-rate order. Floating routes can settle at a different rate than the quote shown. Market volatility between deposit and settlement is normal and entirely outside our control.

Provider availability

Providers can pause, throttle, or reject orders at any time, for any reason — KYC review, AML flags, geographic restrictions, liquidity issues, or internal policy. We surface provider status when we can detect it, but we cannot guarantee a provider will complete an order they accepted.

Address and network mistakes

Always send the exact asset on the exact network shown on the order page. Sending USDC on the wrong chain, or sending the wrong asset entirely, usually means lost funds. Provider deposit addresses are single-use — do not reuse them for later swaps.

Confirmations and delays

Network congestion, provider review, or upstream exchange delays can extend completion times well beyond the estimated ETA. Be patient. Contact the provider through their official channels if a swap stalls.

Regulatory risk

Privacy coins are increasingly scrutinized by regulators. Some exchanges delist Monero. Some jurisdictions prohibit holding or transferring privacy coins. Verify your local rules before swapping. Tax obligations on the gains/losses of crypto-to-crypto swaps remain entirely your responsibility.

No recovery

Because we never custody funds, we cannot reverse transactions or recover funds sent to an incorrect address, a wrong network, or a paused provider. The user accepts the full risk of the swap.